Patient Access - Online Appointments
Routine appointments may be booked online for doctor.
If you are interested in this service, you need to register with the practice and obtain a password to enable you to access this service.
To register, please visit the link www.patientaccess.com
You may request a password by email: nelondonicb.kiyanimedicalpractice@nhs.net
Alternatively, you may come in person to the surgery, you may wish to call ahead (Surgery Telephone Number 020 8558 5858) so that we can have it ready for you.
Routine appointments may also be booked over the telephone or in person.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
These are very time consuming for the doctor. For this reason, this service is usually for housebound or terminally ill patients. Please telephone your request before 10.00am.
Please make clear the reason for the request, stating what has prompted the request. The doctor will need to know what has changed in the patient’s condition.